The past few weeks have seen widespread, unprecedented change in light of the rapid spread of COVID-19. Our focus in this time has been following Government guidelines to do our part to flatten the curve. We are in the fortunate position of having well-established workplace practices that allow us to continue business as usual, including streamlined digital systems while maintaining stringent cyber security standards. This means that, although the timeline of the unfolding crisis is currently unknown, our existing systems have allowed us a sustainable, long-term response allowing us to continue to supporting you, our clients, without interruption.
What We’re Doing
As usual, all of the documents required for your conveyance can be completed and digitally signed on your personal computer or any touch screen device. While members of our team are working from home they can continue to be reached on our normal phone number- (03) 9867 5551- and via email. All staff are practicing social distancing, regular handwashing, and sanitising workstations on a daily basis. We have hand sanitiser available to staff and to any visitors to our office.
We are fortunate that despite recent Government sanctions, there has been no disruption to our conveyancing process. The service providers we rely on to complete our transactions remain fully functional; including banks, the Land Titles Office and State Revenue Office. In short, your experience with us remains unaffected.
Our workforce are now operating from home and are fully functional. Our office continues to be staffed also and we ask that if you have an appointment with our office and are feeling at all unwell or have recently travelled overseas, to please contact us as soon as possible to make alternative arrangements. This might include additional precautions for collecting or dropping off documents, or meeting via video conference or facetime. We are committed to continuing to support to our clients in whatever way we can and keep your property transaction as smooth and stress-free as possible.
The Australian property market has historically held strong in the face of economic shocks. While stock markets around the world have taken a significant hit, recent reports from Core Logic indicate that for the time being, the Australian property market is weathering the storm in remarkably good shape. It is our hope that this stability can offer some sense of relief to property owners, assisted by further Reserve Bank cuts lowering interest rates to just 0.25%. It would be unrealistic to assume that the property market will remain untouched by the current situation; however, could be a ‘light-at-the-end-of-the-tunnel’ opportunity to purchase in a less volatile market.
Togetherness in Social Distance
We all have a responsibility to support each other and protect the most vulnerable in our communities. We can all do our part by following Government guidelines for social distancing, hand washing, and not hoarding supplies unnecessarily. We recommend being wary of ‘fake news’, to stay informed from just a few reliable sources that you trust, and to verify information against announcements made on https://www.health.gov.au/. And above all else, stay safe, and be kind to each other.